Get in Touch With Us
Have a question about something you read here, spotted an error in our sweepstakes casino research, or want to suggest a platform we should look at next? This page tells you how to reach the Sweeps team and what to expect once you do.
How to Contact Us
Email is the most direct route to our editorial team. We read every message ourselves and aim to reply within two working days. Send your enquiry to [email protected]
A little context helps us respond faster. If you can tell us upfront whether your message is about a specific platform review, a factual correction, a partnership proposal, or something else entirely, we can get it to the right person without going back and forth.
What We Can Help With
Most messages we receive fall into one of the categories below. None of them require a formal introduction — just write as you would to a colleague.
- Questions about our reviews — If something in our coverage of new sweepstakes casinos, welcome offers, or coin redemption is unclear, ask. We will explain our reasoning or point you to the most relevant section.
- Factual corrections and updates — Offer terms change, state eligibility lists shift, and platforms launch features quickly. If you notice something that looks out of date or inaccurate, flag it. Accuracy matters here and we take those messages seriously.
- Suggestions for platforms to cover — We focus on new sweepstakes casinos launching in the US market. If you think a platform deserves a closer look and we have not yet covered it, let us know. We cannot promise to review every suggestion, but we do read them all.
- Feedback on site content — Whether a comparison table helped you choose, or an explanation left you more confused than when you started, we want to know. Reader feedback shapes how we write future pages.
- Partnership and commercial enquiries — If you represent an operator or affiliate network and want to explore how your platform might be considered for inclusion, introduce yourself and outline what you have in mind. Our editorial rankings are independent and not for sale, but we are happy to explain how the review process works.
- Responsible play concerns — If you or someone you know is finding it difficult to manage time or spending on sweepstakes platforms, mention it in your message and we will point you toward appropriate support resources.
What Happens After You Write to Us
Your message is read by a member of the editorial team — not filtered by an automated system or routed through a generic support queue. You will receive a reply from a real person who has actually read what you sent.
Our standard turnaround is two working days. During periods when a large number of new platforms launch simultaneously and we are updating multiple reviews at once, it may take slightly longer. We will always follow up, so if a week passes without a response, it is worth checking your spam folder before resending.
A Note on How We Work
Sweeps is an independent comparison site covering the sweepstakes and social casino space in the US. Our editorial team researches and reviews platforms based on factors that genuinely matter to players — game variety, coin redemption conditions, welcome offer terms, and state availability — not on commercial relationships. Operators do not buy their position in our rankings, and commission arrangements, where they exist, do not influence editorial assessments.
We publish this because transparency about how a site operates is something readers have a right to expect. If anything about our methodology, our commercial disclosures, or a specific review leaves you with questions, contact is the right place to raise them.
Before You Write — Quick Answers
Some questions come up often enough that it is worth addressing them here directly.
- Are sweepstakes casinos legal in my state? — Availability varies by state, and laws change. Check the operator's terms directly and verify your state's current rules before signing up. We note known restrictions in individual reviews but cannot provide legal advice.
- Do I have to buy coins to win prizes? — No. Legitimate sweepstakes casino operators offer a no purchase necessary method of entry, typically a mail-in alternative. Purchases are optional and never the only route to Sweepstakes Coins.
- How do I redeem Sweepstakes Coins for prizes? — Each platform sets its own redemption thresholds, identity verification requirements, and processing timelines. Check the operator's terms directly. Our individual platform reviews outline the key conditions where they have been supplied to us.
- Can you help me resolve a dispute with a platform? — We are a review and comparison site, not a regulator or mediator. We cannot intervene in account or redemption disputes. Contact the platform's own support team in the first instance.
Our Commitment to Accuracy
We review sweepstakes casino platforms for a US audience and verify offer terms, eligibility conditions, and redemption requirements as thoroughly as we can. Sweepstakes casino offers change frequently, so we include a fact-check date on our content pages. If you find something that contradicts a platform's current terms, please tell us — it is genuinely useful and helps everyone who reads these pages after you.
Thank you for visiting. We look forward to hearing from you.